Card-Not-Present

Handling key-entered transactions
If a Visa card cannot be swiped, you must key-enter the card account data into your POS terminal. When you key-enter a transaction, you run the risk of accepting a counterfeit card because the magnetic stripe information is unavailable.
  1. Check the terminal. Be sure your terminal is working properly. If the terminal is okay and the problem appears to be with the magnetic stripe, continue to step 2.
  2. Match the account number. Check to see that the embossed account number on the front of the card matches the number indent-printed on the back.
  3. Check the expiration date. Look at the "good thru" or "valid thru" date to be sure the card hasn't expired. If the card has a "valid from" date, be sure the card isn't being used before it is valid.
  4. Make an imprint. Get a manual imprint of the card.
  5. Get a signature. Ask the customer to sign the imprinted sales draft.
  6. Check the signature. Be sure that the signature on the card matches the one on the sales draft. Do not accept an unsigned card.
If you suspect fraud, immediately make a Code 10 call to your voice authorization center.